Store Policy

About The Pawfia

The Pawfia specializes in custom pet portrait napkins, towels, and tablecloths. Each item is carefully made to bring your furry friend's personality to your home decor with elegance and warmth.

Order Processing

Orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your confirmation email. You will receive a notification once your order has shipped.

Shipping Policy

We offer free shipping for all orders within the United States and Europe.

• USA Shipping: Estimated delivery within 7 business days from shipment.

• Europe Shipping: Estimated delivery within 15 business days from shipment.

• International Orders: Delivery times may vary depending on location. Customs fees may apply.

Return & Refund Policy

We offer a 30-day return policy. To be eligible for a return, items must be in their original condition, unused, with tags and in the original packaging.

To start a return, please contact us at thepawfiastore@gmail.com. Returns must be approved before being sent. Unauthorized returns will not be accepted.

Exchanges

If you would like to exchange an item, please initiate a return and place a new order after your return is accepted.

Contact Information

If you have any questions about your order or our policies, feel free to contact us:

Company: THE PAWFIA LLC
Email: thepawfiastore@gmail.com
Address: 726 W 35TH ST, HIALEAH, FL 33012, USA
Phone: +1 712-356-7006