Privacy Policy

This Privacy Policy describes how The Pawfia (“we”, “us”, “our”, or “the Site”) collects, uses, and discloses your personal information when you visit our website, use our services, or interact with us in any way, including when making a purchase or contacting us through Wix.com (the "Platform").

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use or access the Site.

Who We Are

The Pawfia LLC
📧 Email: thepawfiastore@gmail.com
📍 Address: 726 W 35TH ST, HIALEAH, FL 33012, USA
📞 Phone: +1 712-356-7006

Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices, technology, or legal obligations. The latest version will always be posted on our Site. Please check back regularly to stay informed.

Information We Collect

1. Information You Provide Directly

When you engage with our Site or Services, we may collect:

Your name, address, phone number, and email
Order details (billing, shipping, payment info)
Account credentials (if you create an account)
Customer service messages and inquiries

You may choose not to provide certain information, but this could limit your use of some services.

2. Information We Collect Automatically

We collect data on how you use our website through cookies and similar tracking technologies:

IP address
Browser type and device
Pages viewed, time spent, and referring URLs

This helps us improve the user experience and maintain platform security.

3. Information from Third Parties

We may receive information from:

Wix.com (e-commerce services and integrations)
Payment processors (for transaction and order fulfillment)
Marketing and analytics providers

All information from third parties is handled in accordance with this policy.

How We Use Your Information

We use your personal information to:

Fulfill and manage orders (processing payments, shipping, returns)
Communicate with you about your orders, promotions, or inquiries
Improve and personalize your shopping experience
Prevent fraud and secure our platform
Market our products through email or targeted ads, where legally allowed

Cookies and Tracking Technologies

We use cookies to:

Remember your preferences
Analyze website traffic
Provide a secure and personalized experience

You can manage cookie settings in your browser. However, disabling cookies may affect site functionality.

We also support Global Privacy Control (GPC) signals. When enabled in your browser, we will treat it as a valid opt-out request from targeted advertising.

Sharing of Personal Information

We may share your personal information in the following situations:

Service Providers: e.g. payment processors, logistics, IT support, marketing agencies
Legal Compliance: when required by law or to protect rights and safety
Business Transfers: such as mergers, acquisitions, or asset sales
Marketing Partners: with your consent or as allowed by law

We do not sell or rent your personal information.

Your Privacy Rights

Depending on your jurisdiction, you may have rights such as:

Access to the data we hold about you
Correction of inaccurate or outdated information
Deletion of your personal information
Data portability
Withdraw consent where processing is based on it
Object to marketing communications

To exercise your rights, contact us at thepawfiastore@gmail.com. We may ask for verification to confirm your identity before proceeding with your request.

Children’s Privacy

Our services are not directed to children under 16, and we do not knowingly collect personal data from them. If you believe a child has submitted information, please contact us for removal.

International Data Transfers

If you are accessing our website from outside the U.S., please note your information may be transferred to and processed in the U.S. and other countries. We use standard contractual clauses or equivalent safeguards for such transfers where required.

Data Security and Retention

We implement appropriate safeguards to protect your data, but no method is 100% secure. We retain your information as long as necessary for the purposes outlined or to comply with legal obligations.

Third-Party Links

Our Site may contain links to other websites. We are not responsible for the privacy practices or content of those sites. Please review their policies before submitting any personal data.

Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, please reach out to:

The Pawfia LLC
📧 Email: thepawfiastore@gmail.com
📍 Address: 726 W 35TH ST, HIALEAH, FL 33012, USA
📞 Phone: +1 712-356-7006