Shipping Policy

At The Pawfia, we are committed to delivering your custom pet portrait napkins, towels, and tablecloths with care, speed, and clarity. Please review our shipping policy below for details on processing times, shipping options, and tracking information.

Order Processing

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after your order confirmation email is received.

You will receive a shipping notification with tracking details once your order has been dispatched. We make every effort to prepare and ship your items promptly to ensure a smooth delivery experience.

Domestic Shipping (USA & Europe)

We are pleased to offer free standard shipping on all orders within the United States and Europe.

USA Orders: Estimated delivery within 7 business days from the date of shipment.
Europe Orders: Estimated delivery within 15 business days from the date of shipment.

Please note that shipping times may vary slightly based on carrier conditions and seasonal demand.

International Shipping

We offer international shipping to a wide range of countries outside the USA and Europe.
Shipping rates and estimated delivery times may vary depending on your location.

We are continually working to ensure reliable and cost-effective shipping for our international customers.

Customs and Import Duties

International shipments may be subject to customs fees, import taxes, or duties upon arrival in the destination country. These charges are the customer’s responsibility and are not included in the product price or shipping fees.

We recommend contacting your local customs office for more details regarding applicable regulations.

Order Tracking

After your order has shipped, you will receive an email containing your tracking number.

Please allow up to 48 hours for tracking information to become available via the carrier’s website.

If you have any issues or questions about your order status, please don’t hesitate to contact us at:
📧 thepawfiastore@gmail.com

Shipping to P.O. Boxes

We strive to accommodate shipping to P.O. Boxes when possible. However, certain carriers may have limitations.
If you require delivery to a P.O. Box, please reach out to our customer support team in advance so we can ensure the best delivery option for your location.

Contact Information

THE PAWFIA LLC
📍 726 W 35TH ST, HIALEAH, FL 33012, USA
📧 thepawfiastore@gmail.com
📞 +1 712-356-7006